If you are considering to hire Budget Mirror and Glass for your project, the answer is simple...YES, YES, YES! Stop considering them, stop reading this and higher them immediately. Professional, 1000% Customer Service Focused, Fast, and Reliable are just a few words to describe Ed and Tony from Budget Mirror and Glass. Not only did they beat other bids from local companies by $800.00 dollars, they offered to come out the same day I contacted them and had a faster quote to install time frame from the 3 other companies I got bids from. Tony (came to do bid and install) provided customer service above and beyond what I ever expected. Not only did he consult myself, but more importantly my wife on exact locations of caulking, but he offered to come back at a later time to add the caulking if we decided we weren't happy with our initial decision. On top of that he finished caulking areas that I needed to do, and refused to take any additional money for it. The professional and customer service that they provide is something I only wish more companies provided. You can be guaranteed that I will be using them for any future jobs I have.
I had five different estimates for my 18-year old sky wall window in which the glass had all failed. Just by chance, I had filled out an online form and Budget Mirror and Glass offered to come out for a free estimate. Luckily I said, “Why not try just one more?” Ed, is fantastic. He is extremely knowledgeable (and not only about windows), efficient, super quick, and did not try to sell me what I didn’t need, instead taking seriously into account what my needs were and honest about what I should do. His pricing was also the best.
After talking 15 minutes with Ed, I knew I had found a gem. I not only have hired him for this job, but now also for other projects: my shower surround, and replacing all the doors in my house. He also has helped arrange other fantastic, trustworthy contractors for my other work. I am in the middle of a major renovation of my house, with a tight budget, and seriously could not have done this without him. I know I am in great hands and fully trust his opinion and his work.
Ed and his sons came out and reinstalled my glass in record time. He and his sons are extremely polite, professional and impressive with their knowledge and work ethics. Don’t look any further in your search. Hire this company and you will not be disappointed at all.
Ed and Tony,
I want to thank you for the great job you did at "$700.00"below all other quotes. Your installers arrived on time and took almost to the minute to complete the job! The shower door glass and panel looks and works great. Remember in 60 days you are going to install a shower panel in our main bath.
Ed and Tony you guys did a really great job for us!
Just a note to thank you for the great service on replacing my broken window. You made what seemed to me to be a huge task, quick, easy and almost painless.
Merry Christmas from our family to yours.
I want to thank you and Ed for the speedy and efficient work you performed in replacing the cracked mirror in my Master Bath. From start to finish Budget Mirror and Glass gets gold stars from me. I was horrified when my very large 56 x 60 bathroom mirror cracked. I called two other local glass companies and was still waiting for a call back when I found the telephone number for Budget Mirror & Glass on the internet. I talked to Ed and he was able to give me an estimate (accurate to the penny) over the phone, then you and he stopped by later that day to take precise measurements, and returned two days later to complete the installation (which I thought might be a little tricky since it involved removing and reinstalling a light fixture). Your professionalism, timely performance was greatly appreciated. You can be certain that I will be calling you again when the need arises and recommending you to my friends.
I did the same thing you are doing: Googled "frameless shower door Seattle." Got 4-5 hits, including Budget M&G. I asked 4 for quotes. BMG was lower by $150-$800, which I attributed to their lack of a showroom and associated overhead. But, the real benefit of these guys is their service. Ed was very helpful over the phone. Tony arrived (on time) for measurements, had a great input on height, hardware and design. Despite looking 15, he has tremendous useful experience with no ego. The glass was fabricated in a week as promised and expertly installed the next day. We will have them back when we remodel the other bathroom. Beautiful work, great price, nice people. Seriously, what more do you want?
-Chris C., Edmonds
We ordered a shower enclosure from Ed and his team and he did all work on time and came in under the original quote he gave. It was a challenging small space and not so easy to please renters in our studio - and he did go above and beyond and worked within all parameters. Our bathroom now feels like a 4 star hotel room. I highly recommend him and will work with him again, when we start our next bathroom Reno project. Thank you, Ed and Tony.
-Uli J., Clyde Hill
Budget Mirror and Glass wrapped up a store front for us in South Seattle. They were the only company on the job site that was ahead of schedule. They finished fast, effectively, and maintained a clean work site. Definitely will be a return customer!
Well, I've had the unfortunate opportunity to have 3 stores that I manage get broken into 5 times in the past 2 months. It's not very fun calling up anyone after you've been broken into-the hassle and stress is ridiculous. For Budget Mirror and Glass, I can't be more thankful. They've come each time, very promptly and boarded up the glass and vacuumed even. They went out of their way to make sure all the glass was cleaned and prepped. Their turn around time was very quick, and they called me to let me know when it would be in each time.
If you find yourself in an unfortunate situtation-or maybe... you'd like to just replace some windows, like normal folks do...then give BMG a call first.
These people are the best: best price (by far), most serviceable, and most professional. Nothing is "a problem"
- Barbara C.
For more reviews check out our Yelp page!